Krokya Privacy Policy – A complete guide to how your data is protected

1. Introduction & Scope

Krokya As a responsible online gaming platform, we place the highest importance on user privacy. We believe your personal data belongs to you alone — and protecting it is our responsibility.

This privacy policy will explain Krokya Exactly what information is collected, where and how it is stored, who it may be shared with, and what rights you have over your data.

This policy Krokya- should be read alongside our Terms and Conditions. Together, both documents form your and Krokya- establishes the legal basis of our relationship. If you have any questions, please contact our support team.

2. Information We Collect

Krokya Data is collected from users at various stages. A breakdown by category is provided below:

We only collect information that is necessary to operate the platform. Collecting unnecessary or excessive data is Krokya- is against our policy.

3. How Your Information Is Used

Krokya The data we collect is used for the following purposes:

• Account management: To create your profile, verify logins, and secure your account.
• Transaction Processing: Relevant payment services receive your information to process deposits and withdrawals.
• Fraud prevention: To detect unusual activity and maintain platform security.
• Legal obligations: To meet regulatory requirements and comply with anti-money laundering laws.
• Customer support: Our support team may access the necessary information to resolve your issue quickly.
• Personalized Experience: To offer promotions and game suggestions tailored to your preferences.

Your information is never sold to third parties for marketing purposes. KrokyaYou can opt out of - promotional communications at any time.

4. Data Storage & Retention

Krokya Your data is stored on secure, encrypted servers. Our data centers operate to international security standards and are monitored 24/7.

• Data for active accounts is retained until the account is closed.
• Even after account closure, transaction records may be retained for up to 5 years as required by law.
• Data from inactive accounts is automatically reviewed after 12 months.
• We can delete applicable data upon your request — however, some data may need to be retained due to legal obligations.

5. Data Sharing Policy

Krokya Your personal information is never sold. However, in certain circumstances, limited data may be shared with trusted parties:

• Payment Service Providers: Only the minimum information required to complete a transaction is transmitted.
• Identity Verification Services: Third-party verification services may be used for the KYC process.
• Law enforcement: We may be required to share information under a court order or other legal obligation.
• Technology Partners: Software providers used to operate the platform may have access to certain service data.

All Third Parties Krokya- is bound by our privacy agreement and may not use the information they receive for any other purpose.

6. Cookies & Tracking Technologies

KrokyaThe - website and app use cookies and similar tracking technologies to enhance your browsing experience and ensure the platform functions properly.

• Essential cookies: Without these cookies, the platform cannot function — they are essential for maintaining login sessions and ensuring security.
• Performance Cookies: Used to monitor page load speed and detect errors.
• Preference Cookies: Helps remember your language and interface settings.
• Analytics Cookies: To understand how the platform is being used.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain platform features.

7. Your Rights Over Your Data

Krokya We believe you should have full control over your data. That is why we uphold the following rights:

• Right to Access: You may request to view the information we hold about you at any time.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Erasure: You may request the deletion of data that is no longer required by law.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Portability: You may request a copy of your information in a structured format.

To exercise these rights, submit a written request to our support team. We typically respond within 30 business days.

8. Security Measures

Krokya Industry-leading security technology is used to protect your information. Here is a brief overview of our security infrastructure:

• TLS/SSL encryption: All data transfers from browser to server are encrypted.
• AES-256 data encryption: Stored sensitive data is protected with military-grade encryption.
• Two-Factor Authentication (2FA): An additional layer of security can be added to your account.
• Firewall & DDoS Protection: Advanced firewalls are active at the server level to prevent unauthorized access.
• Regular Security Audits: Our systems are regularly audited by third-party security experts.

Keep in mind — no platform can guarantee 100% security on the internet. So keep your password strong and never share it with anyone.

9. Protection of Minors' Data

Krokya We do not collect or store data from anyone under the age of 18. This is a core part of our responsible gaming policy.

If we become aware that any data belonging to a minor has entered our system, it will be deleted immediately and the associated account will be terminated.

If parents suspect that their child Krokya please contact our support team immediately.

10. Privacy Policy Updates

Krokya This privacy policy may be updated from time to time. When changes are made, the update date on this page will reflect accordingly, and for significant changes, a notice may be sent to your registered email.

After Changes Krokya Continued use of the platform will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions or concerns about our privacy policy, contact our support team directly — we are always here to help.